Client Testimonials

With a special focus on providing outstanding customer service to each and every buyer and seller in every transaction, many of my clients have submitted letters of thanks and reviews regarding my real estate services.
Purchasing a home can be stressful at best of times. Purchasing a home in a foreign country is an even more challenging task. Nancy has worked with us over a number of months in trying to find that special place which would perfectly suit our needs.  She is a very intuitive individual, who understood our needs and wishes and tailored the searches to match them. We were very impressed with her professionalism, punctuality, astute comments and observations. She is extremely personable and considerate. Her real estate knowledge is impressive, but she very humbly shared her opinions and made gentle suggestions to us when in a dilemma. We admired how we never felt pressured into making a purchase and how she gave us plenty of time to ponder the pros and cons. Even after we have found our perfect vacation property, she continued to coach us and enabled us to settle in effortlessly. It has been a wonderful experience working with Nancy and we would highly recommend her to anybody.
                                                  -- Dr.Alice and Anton Cojocaru, Edmonton, Canada

It was a pleasure having Nancy represent me on the sale of my Biltmore Mountain Estate home.  Her professionalism, thoroughness and pleasing ways certainly helped a successful transaction in a difficult time.  My next purchase or sale will definitely include Nancy.
                -- Curt R. Feuer, Esq., Chairman, Orsett Properties, Ltd, Phoenix
We worked with Nancy Kaplan in three separate transactions; a purchase (Phoenix) and a sale (Tempe) of homes for ourselves, and a purchase of a condo for our parents (Scottsdale).  Nancy is an excellent real estate agent, a consummate professional, and highly responsive to her clients' needs and requirements.  She was very patient during our months long search for a new home.  Later, once we narrowed our search to a few properties, she was a great resource in comparing pros and cons, and pointing to us details that may have otherwise escaped our attention. At the transaction stage, she gave us good advice and was a steadfast ally during what may become tedious negotiations.  Her knowledge of the Arizona real estate market is superb, as well as her understanding of the transactional minutiae.  We also relied on Nancy's high quality network of professionals for various real estate transaction related services (mortgage broker, title agency, so), and have found those providers to be very capable as well.  All in all, we consider ourselves lucky to know and have worked with Nancy.
      -- George & Nazli Uludere Aragon, ASU Professor & Energy Consultant 
Nancy really made our process of relocating from one coast to another and settling very pleasant.  Initially she found the best rental place we could have asked for that made the immediate months after our move most comfortable.  She did this based on our descriptions for what we needed.   And we were not able to see the actual unit until we moved, but it ended up being perfect,  Then she helped us close on our home that we are loving.  She was most supportive in the search process and a pleasure to work with.
                                       -- Navin and Swayamprabha Tyagi, MD, Scottsdale 
Nancy was extremely helpful throughout the search, bid, and closing process. She continues to be helpful after the sale closed as well.  As out of town buyers we relied on Nancy to show us different communities and provide us with insights on them.  She listened to what we described as the ideal features and attributes we were looking for and found several properties that fit our needs.  When it came time to put in our bid, she was both helpful and practicle.  She made sure the smallest details were covered so that if (when) post-close issues arose we were covered.  I highly recommend Nancy to anyone looking for a new home!
              -- Steven Shanker, CPA and Kristine Shanker, PT, Chicago, Illinois 

Nancy is an extremely professional and knowledgeable agent.  She spent many hours researching and coordinating to find us the perfect house.  She was always very accommodating and easily accessible, as very quick to respond.  She was of outstanding help throughout and following the purchase of our house.  We plan to have her assist us in any further purchases or sales, as we have full confidence in her.
                                   --Sanjay Patel, MD and Laavanya Raju, MD, Phoenix 
I had my home listed with the Dupont Walker Group for about a year.  Nancy Kaplan was the lead agent for the Group.  The market was very difficult, buy Nancy and the Group were very patient with me as I adjusted my thinking to the market conditions.  Nancy was very attentve in keeping me informed, made useful suggestions to make the property more attractive for sale, and when an offer was received she was very professional in her approach to the negotiations and diligent in bringing the sale to a close.  It was a very satisfacotry relationship.                               --  Neal Kurn, Esq., Partner, Fennemore Craig Lawfirm, Phoenix
We were more than happy with the level of service provided by our sales associate, Nancy Kaplan.  She was enthusiastic about listing our home and was eager to hold open houses for many weeks in a row.  We believe she went the extra mile to get our house marketed and under contract.
                                               --  Troy and Brenda Anderson, Paradise Valley 
Nancy did a great job for us.  She made the procedure painless and got a sale in a depressed economy with the price we wanted.  She did an excellent job in helping get the house ready to show.  She worked hard and fast.  We will definitely use her again if the opprotunity arises.
                       --  W. Blake Harmon, CPA, Harmon Dugwyler, Phoenix
I could not recommend Nancy Kaplan with more confidence.  She is highly professional, very knowledgeable, and extremely thorough in everything that she does.  She also has that rare quality of always taking a sense of ownership to solve any problem that may come up.  In short, she is one of the very best in the business.
                                     --  Steve and Holly Chabre, Beverly Hills, California

This section is designed to give you some idea of the level of service that I can provide as a professional real estate agent.  Receiving thanks from clients who have had successful real estate sales and purchases is largely due to the fact that I always assess the needs of my clients and provide them with the very highest level of customer service to meet those needs.

There is no doubt that providing this ideal level of real estate service will mean that you will be able to meet all of your real estate objectives. Thanks again for visiting and be sure to contact me regarding any real estate buying or selling need, whether large or small.

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